The purpose of this policy is to inform you about how we process your personal data in connection with the use of the website https://lprint.io/fr (the “Site”) in compliance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the "GDPR") and French Data Protection Law n° 78-17 of 6 January 1978 (together the "Applicable Regulations").

This Privacy Policy does not describe the methods of collecting and processing your data via cookies and other tracers (“Cookies”) on the Site. For more information, please consult our Cookies Policy.

1. Who is the data controller?

The data controller is LPRINT, a simplified joint-stock company, registered with the Registry of Trade and Companies of Evry under number 944 185 875 and whose head office is located at 7 rue de la Croix Martre, 91120 Palaiseau (“Us” or “We”) when browsing on our website or when using your account on our Website as our Client (the « Account »).

2. What personal data we collect?

Personal data is a data that identifies an individual directly or indirectly, in particular by reference to an identifier such as a name.

We may collect the following personal data:

• Identification data (e.g., full name, email and postal addresses, telephone number, your photo);
• Data relating to your professional life (e.g., company name, position/function);
• Data relating to your requests;
• Login data (e.g., logs, IP address);
• Browsing data (IP address, pages viewed, date and time of connection, browser used, operating system, user ID, MAID, user behavior (mouse tracking));
• Any information you wish to send us as part of your contact request.

Mandatory data are indicated when you provide us with your data. They are indicated by any means.

3. Details of the processing of your personal data

4. Who are the recipients of your personal data?

The following categories of recipients will have access to your personal data:

1. The staff of our company;
2. Our processors: hosting provider, CRM tool, mailing provider, audience measurement tool, payment service provider, billing tool, accounting service provider, cookie management tool;
3. to any authority legally empowered to deal with it, in particular the judicial, police or administrative authorities, if they so request.

5. Are your personal data likely to be transferred outside the European Union?  

Your personal data is hosted for the duration of the processing on the servers of the company Amazon Web Services (AWS), Google Cloud, located in the European Union OR United States (US).

As part of the tools, we use (see article on the recipients of your personal data, especially our processors), your personal data may be transferred outside the European Union. The transfer of your personal data in this context is secured with the use of following safeguards:

• Either personal data are transferred to a country that has been recognized as ensuring an adequate level of protection by a decision of the European Commission, in accordance with article 45 of the GDPR: in this case, this country ensures a level of protection deemed sufficient and adequate to the provisions of the GDPR; or
• The personal data are transferred to a country whose level of data protection has not been recognized as adequate to the GDPR: in this case these transfers are based on appropriate safeguards indicated in article 46 of the GDPR, adapted to each provider, including but not limited the execution of Standard Contractual Clauses approved by the European Commission, the application of Binding Corporate Rules or an approved certification mechanism; or
• The personal data are transferred under any appropriate safeguards described in Chapter V of the GDPR.

6. What rights can you exercise on your personal data?

You have the following rights regarding your personal data:

• Right to be informed: this is precisely why we have drafted this privacy policy as defined by articles 13 and 14 of the GDPR.
• Right of access: you have the right to access all your personal data at any time as defined by article 15 of the GDPR.
• Right to rectification: you have the right to rectify your inaccurate, incomplete or obsolete personal data at any time as defined by article 16 of the GDPR.
• Right to erasure (“right to be forgotten”): you have the right to request that your personal data be deleted and to prohibit any future collection as defined by article 17 of the GDPR.
• Right to file a complaint to a competent supervisory authority (in France, the CNIL), under article 77 of the GDPR, if you consider that the processing of your personal data constitutes a breach of applicable regulations.
• Right to define instructions related to the retention, deletion and communication of your personal data after your death.
• Right to withdraw your consent at any time: for purposes based on consent, Article 7 of the GDPR provides that you may withdraw your consent at any time. Such withdrawal will not affect the lawfulness of the processing carried out before the withdrawal.
• Right to data portability: under specific conditions defined in article 20 of the GDPR, you have the right to receive the personal data you have provided us in a standard machine-readable format and to require their transfer to the recipient of your choice.
• Right to object: You have the right to object to the processing of your personal data as defined by article 21 of the GDPR. Please note that we may continue to process your personal data despite this opposition for legitimate reasons or for the defense of legal claims.

You can exercise these rights by writing to us at the following address: hello@lprint.io.

We may ask you to provide us with additional information if there is reasonable doubt, or any document likely to prove your identity if the doubt persists.

For any unsuccessful questions or requests, you are entitled to lodge a complaint with the competent supervisory authority in France, the Commission Nationale de l'Informatique et des Libertés (“CNIL”), located at 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07.

7. What cookies do we use?

For more information on cookies management, please consult our Cookies Policy.

8. Modifications

We may modify this privacy policy at any time, in particular to comply with any regulatory, jurisprudential, editorial or technical change. These modifications will apply on the date of entry into force of the modified version. Please regularly consult the latest version of this privacy policy. You will be kept posted of any significant change of the privacy policy.

Entry into force: 07.11.2025